How to keep track of restaurant guests data digitally

Life has started again in the UK and it’s time for people to play an active role in the fight against Coronavirus.

Due to COVID-19, the Uk is facing a challenging public health emergency and during these times the containment of the virus is crucial to saving lives.
Minimising the transmission is the number one priority to keep the situation under control and to do so is important to identify people who may have been exposed to the virus.

There is a high risk of transmitting COVID-19 in situations where people from different households spend a lot of time together in one place.

Pubs, bars, restaurants, and cafés are some of the places where people will gather the most but also hotels, museums, cinemas, zoos, and theme parks can become quite busy.

Activities like hairdressers, barbershops, and tailors but also town halls and civic centres for events, community centres, libraries, children’s centers have become places at risk.

To contain the virus and prevent future lockdowns it has been asked to organisations and business activities to support the NHS Test and Trace by keeping a temporary record of their customers and visitors for 21 days.

At the entrance of each activity will be asked people to fill a form with their personal details.

The collected personal data information will be managed in accordance with the GDPR regulations to protect the privacy of the customers, visitors, and staff. The NHS will ask the organisations to share the collected data only if necessary.

This regulation only applies to activities that provide an on-site service. It does not include takeaways services.

The collected data will be as follows:


  • the names of staff
  • a contact phone number
  • the dates and times that staff are at work

Customers and Visitors:

  • the name of the customer or visitor. If there is more than one person, you can record the name of the group leader and the total number of people
    a contact phone number for each customer or visitor, or of the group leader
  • date of visit, arrival and departure time
  • if a customer interacts with only one member of staff both names should be recorder

Many commercial activities are planning different ways to collect those data in a fast and easy way and that’s why booknbook created Visit Safe a solution to store all the data digitally adaptable to every business.

Three easy steps to collect the required information with booknbook Visit Safe

Step1: Scan the QR Code
No need to download any app, just take a picture to the QR and allow your clients to visualize it from their phone

Step 2: Fill the form
Fill out the online form with the required data

Step 3: Send it
Submit your data

The collected data can be downloaded in PDF and CSV in just one click.

Read more about the UK Government guidelines

The fight against coronavirus is not over and it’s now time for people to take actions. Discover Visit Safe.

You may also be interested in the following booknbook features:

Restaurant Booking System

QR Code Digital Menu

Food Ordering (Delivery & Takeaway)